Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://houseofmaxplay.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information from you through cookies or similar technology.

  • Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

    Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information” which is voluntarily provided by you in attempt to make a purchase via the Site.  

    Information related to the buyer’s bank account details is not available to the company that sells through this Site.

    When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

    HOW DO WE USE YOUR PERSONAL INFORMATION?

    We use the Order Information that we collect generally to fulfill any orders placed through the Site (including arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

    • communicate with you;
    • screen our orders for potential risk or fraud; and
    • When in line with the preferences you have shared with us (as described in this Privacy policy under Marketing section), provide you with information or advertising relating to our products.

    We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), to improve and optimize our Site (by generating analytics about how our customers browse and interact with the Site) and assess the success of our marketing and advertising campaigns, the demand and success of our products.

    We will retain and evaluate information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive.

    SHARING YOUR PERSONAL INFORMATION

    We share your Personal Information with third parties to only enable us use your Personal Information, as described above, i.e. for fulfillment of orders made via the Site (e.g. arrangement of shipping), for Site's convenient functionality, and for analysis of marketing and advertising campaigns.

    We use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

    We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

    In addition, we use Facebook Pixel, which in addition to Google Analytics, provide us with information about browsing behavior. You can learn more about the operation of Facebook pixel cookies and the processing of personal data here: Facebook Data Policy. You can also manage the privacy of your Facebook data by unsubscribing through the Facebook Help Center.

    YOUR RIGHTS

    As a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. 

    DATA RETENTION

    When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

    Buyer's order history, e-mail addresses when signing up for the newsletter are stored in the database of this store. E-mails sent to email address provided in Contacts section of this Site are stored on the Gmail platform. Our Company will keep your Order information for 5 years or until you provide request to delete this information. 

    MARKETING

    If you have agreed to receive emails from us by subscribing via the Site, you may always opt out at a later date.

    If you no longer wish to be contacted for marketing purposes, please click here.

    CHANGES

    We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

    CONTACT US

    For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@houseofmaxplay.com or by mail using the details provided below:

    Savanoriu pr. 65A, 4-34, Vilnius, 03149, Lithuania

    LAST UPDATED 30 July 2021.